AI has come a long way in the last few decades. We’ve seen it become more and more sophisticated, with machines taking on ever-more complex tasks like driving cars or diagnosing cancer. But that doesn’t mean there are no limits to AI’s capabilities. One of the most important differences between conversational AI and chatbots is their scope. Chatbots are designed for specific purposes while conversational AIs have broader applications. Chatbot technology can be used to generate content or provide customer service, but it does not have the same level of intelligence as an artificial intelligence which can hold conversations about anything at all. Conversational AI is still developing, but its potential applications range from virtual assistants to automated writing tools.
What is conversational AI?
Conversational AI is a type of artificial intelligence system that can use natural language to interact with humans in conversational dialogue. AI systems are becoming smarter over time, but there are certain challenges that they need to overcome. The role of the human designer is to see these challenges and develop solutions for them.
Though there are many types of AI systems, the primary difference between conversational AI and a chatbot is that an AI system can be intelligent. For example, Siri, Google Home or Amazon Alexa may be considered dialogue systems in the sense that they both use natural language to communicate with end-users.
What is chatbot?
A chatbot is a software program that is designed to emulate human conversations with users over a service like SMS or social media. Chatbots utilize a combination of artificial intelligence and natural language processing. Natural Language Processing is a field of computer science that aims to improve machines ability to understand human speech. Chatbots often have a set of rules in place which allows them to follow specific instructions. Each rule is written in the form of if-then statements.
Conversational AI VS Chatbots
Conversational AI is a form of Artificial Intelligence that allows the AI to have a conversation with humans. One example of this is Siri or Alexa, both from Apple and Amazon respectively. These virtual assistants can answer queries about the weather, perform tasks such as setting alarms, and report on your schedule. They can also work through a series of commands to give you weather for other cities in the world. Chatbots are different because they typically mimic human conversations using keywords and phrases programmed into the bot. The user chooses what keywords and phrases to use and then gets responses based on those keywords and phrases.
How are they different from each other?
Conversational AI is different from chatbots in that it can interact with humans through text or speech. Rather than mimicking human conversations, it uses natural language processing and artificial intelligence to analyze what the user is asking about and respond accordingly. Conversational AI also has the capability to learn over time by analyzing its interactions with users. Chatbots are simpler programs that are designed for one-time use or simplistic tasks that do not require any degree of learning.
The future of conversational AI and chatbots
As conversational AI evolves, we’ll see more and more use of the technology in conversation interfaces on mobile devices, smart speakers, and on our computers. Chatbots will continue to be a popular way for businesses to provide customer service, as chatbots can juggle conversations with thousands of strangers simultaneously.
However, chatbots will increasingly be used for more than just customer service. Chatbots are already being used in online gaming and dating services. We can probably expect to see more bots that represent interesting celebrities or historical figures in the future, helping people to understand how these people might have talked in different eras.
A chatbot can be programmed to respond in an automated fashion using scripts or templates which it has been given access to by its creator, but conversations with conversational AI are fluid as they learn from each interaction. In addition, some types of artificial intelligence have sophisticated machine learning capabilities that allow them to understand what you want based on your words alone. This means that if you’re interested in creating a new type of voice-controlled assistant app or developing customer service bots, then conversational AI may be right for you!